The responsibility for shipping and delivery lies solely with the Factory (Vendor). Pick Chance is not responsible for any matters related to shipping.

1. Shipping Regions

1.1 Domestic: Shipping is available only within the Arab Republic of Egypt.
1.2 International: International shipping is subject to additional conditions that must be agreed upon with the customer. These conditions depend on the type, specifications, and destination of the shipment.

2. Working Days

Shipping is processed according to the approved working days in Egypt, but they may vary depending on each factory's policy.

3. Accurate Address Information

Customers must ensure that their address and contact information are accurate. Incorrect details may cause delivery delays and could result in additional fees to correct the address.

4. Estimated Delivery Time

The delivery time is an estimate determined by the factory at the time of purchase and contract completion. Actual delivery times may vary.

5. Damaged Shipments

6. Receiving the Shipment

        Upon receiving your shipment:

6.1 Review it carefully before unloading, opening, or using it..
6.2 Once confirmed free of defects, sign the delivery documents.

7. Shipping Costs and Process

Please confirm the shipping costs and details of the process before approving your order.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion